FAQs

What is Lean IT and how is it structured?

Lean it started as a it consulting firm and has also evolved into an AI Saas  company, a unified technology ecosystem built on real operational experience. It consists of three specialised divisions LEAN IT, LEAN AI, and LEAN Digital working together to deliver technology implementation, AI-powered execution, and digital branding that drives measurable growth. Our mission is simple: help businesses work smarter, grow faster, and reach further.

What makes Lean IT different from traditional technology consulting firms?

Lean IT operates on a simple belief: we don’t sell what we haven’t lived. Every system, AI automation, and digital strategy we offer has been tested, refined, and proven inside our own operations first. This ensures our solutions are practical, scalable, and outcome-driven, not theoretical or hype-led.

What services does Lean IT provide?

Lean IT is the core technology division of Lean IT. We deliver CRM, ERP, and multi-cloud solutions as a non-biased technology partner, working with platforms like Salesforce, HubSpot, SAP, and Oracle. Our services include end-to-end systems implementation, integrations, cloud enablement, and staff augmentation, always recommending the best-fit technology for each client.

Is Lean IT a vendor-specific partner or a technology-agnostic consultant?

We are a SaaS company, CRM, ERP, multicloude reseller providing resources  for your in house teams as well as managing end-to-end systems implementation. We work closely with leading platforms such as Salesforce, SAP, Oracle, and HubSpot, but our recommendations are driven solely by your business goals, operational needs, and scalability requirements not vendor commitments.

What is LEAN AI and what problems does it solve?

LEAN AI is the artificial intelligence division of Lean IT, powered by a proprietary in-house intelligence platform. Our AI doesn’t just analyse it executes. From recruitment assessments and conversational AI to marketing automation and sales outreach, LEAN AI removes manual work and automates revenue-driving tasks while we manage the automations and APIs, so you can focus on KPIs and outcomes.

How does LEAN AI use Agentic and Conversational AI?

LEAN AI leverages Agentic AI and Conversational AI to design intelligent systems that act autonomously. These AI agents handle tasks such as candidate screening, follow-ups, lead engagement, appointment scheduling, and workflow execution, delivering faster decisions, higher productivity, and consistent performance across teams.

What Salesforce services does LEAN IT offer?

Lean IT delivers Salesforce implementation and optimisation services across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud, Marketing Cloud, and Agentforce. We design Salesforce environments that are lean, scalable, and AI-ready, integrating seamlessly with existing systems to improve customer experience and operational efficiency.

How does Lean IT support SAP and ERP transformations?

Lean IT specialises in SAP S/4HANA, RISE with SAP, and SAP BTP implementations, helping enterprises modernise ERP landscapes with minimal disruption. Our approach focuses on process optimisation, data migration, integration, and long-term scalability, ensuring ERP systems support growth not complexity.

What Oracle solutions does Lean IT implement?

Lean IT provides Oracle Cloud Infrastructure (OCI), Oracle AI, and Oracle Flexcube solutions, particularly for BFSI, fintech, real estate, and regulated industries. We enable secure core banking integrations, compliance automation, AI-driven analytics, and cloud-native architectures that support enterprise-scale operations.

What cloud computing services does LEAN IT offer?

Lean IT delivers multi-cloud consulting, migration, and modernisation services across AWS, Microsoft Azure, Google Cloud, and Oracle Cloud. Our expertise includes ETL modernisation, data platform migration, cloud-native architecture, security optimisation, and cost governance, ensuring performance without vendor lock-in.

How does Lean IT modernise data and ETL platforms?

We help organisations modernise legacy data systems by migrating from tools like Informatica to Azure Data Factory and Databricks, enhanced with Agentic AI automation. This results in faster data pipelines, real-time insights, reduced operational overhead, and improved scalability.

Does Lean IT implement HubSpot for marketing and sales teams?

Yes. Lean IT implements HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub to help businesses automate lead generation, campaign management, sales pipelines, customer support, and reporting. Our HubSpot solutions are designed to align marketing, sales, and service into a single growth engine.

What is LEAN Digital and how does it support business growth?

LEAN Digital is the digital branding and social growth division of Lean IT. We combine creative storytelling with data-driven strategy to deliver branding, website content, social media growth, influencer campaigns, and analytics. Our focus is visibility that converts, not just impressions.

Which industries does Lean IT serve?

Lean IT works across industries including BFSI, healthcare, education, real estate, manufacturing, retail, technology services, and professional services. Our industry experience allows us to deliver compliant, scalable, and performance-driven solutions tailored to real-world challenges.

Why should businesses choose Lean IT as their transformation partner?

Businesses choose Lean IT because we build solutions from experience, not theory. Our Smart. Simple. Scalable. philosophy, combined with authenticity, accountability, practical innovation, and purpose beyond profit, ensures every solution delivers real impact. We test on ourselves first then deploy to the market with precision.